Shipping policy

Shipping Policy – ShoufShouf

Processing Time:

All orders are carefully prepared and packed within 1–3 business days after payment confirmation.

During busy periods (sales, Ramadan, holidays), processing may take slightly longer.

Shipping Destinations & Rates

We currently ship to the Netherlands, Europe, and international destinations.

🇳🇱 Netherlands

🇪🇺 Europe

🌍 International

International Shipping: €24.95
Free shipping on orders over €200
Estimated delivery time: 7–14 business days
(depending on destination and customs)

Shipping Carriers

We work with reliable carriers such as PostNL, DHL, and DPD, depending on your location.

Once your order has been shipped, you will receive a tracking number by email.

Customs & Import Duties (International Orders)

For international shipments outside the EU, customs duties, taxes, or import fees may apply.

These costs are the responsibility of the customer and are not included in the product or shipping price.

Packaging

All items are securely packaged to ensure they arrive safely.

Our decorative ceramic products are wrapped with extra care.

Incorrect Address

Please ensure your shipping address is correct at checkout.

ShoufShouf is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

Questions?

If you have any questions about shipping, feel free to contact us at:

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